Getting set up with Xenia
We configure the system around your restaurant, train your team, and support you as you get started.
From sign‑up to first order in days
We create the account and get the setup right with you. You stay in control of your menu, your prices and your team. It's your restaurant, your workspace.
Book a demoStep 1
We create your account
We set up your own private Xenia workspace at your own address (yourrestaurant.xenia.co.ke) with an owner login. You set a new password the first time you sign in, and the account is yours.
Step 2
You build your menu
Add your dishes, categories, prices, options and extras, plus your branches, floors and tables. It's your menu, so you shape it exactly how you serve. Import a lot at once, or add as you go.
Step 3
Connect payments & tax
Plug in M-Pesa (Daraja), switch on KRA eTIMS, set your VAT, catering levy and service charge, and point Xenia at your receipt and kitchen printers. We help you get every setting right.
Step 4
Add your team & go live
Give each waiter, cashier and chef a 4-digit PIN and a role that decides what they can do. Install Xenia on your devices and start taking orders. Most restaurants are live within a few days.
We handle the setup for you
The parts that take time to get right, such as menus, taxes, printers and compliance, are handled by us. You review the setup and tell us what to change. Everything is in place before you go live.
- Your full menu, with prices, options and photos
- Tables, floors and your seating plan
- VAT, catering levy and dine‑in service charge
- KRA eTIMS item codes and fiscalisation
- M‑Pesa connected straight to your till
- Receipt and kitchen printers on your network
- Staff accounts, roles and 4‑digit PINs
- Your branding: logo, colours and receipts
Support that stays with you
The software is only part of it. Being available when you need help is what matters most.
Support on WhatsApp
When something comes up during service, you message a person who knows your setup, not a ticket queue.
Hands‑on training
We train your waiters, cashiers and kitchen staff, on‑site or over a call, until they are comfortable using the system.
Support through your first week
We check in during your first days of trading so that any issues are resolved early.
Updates and backups included
New features are delivered automatically and your data is backed up nightly. There is nothing for you to install or manage.
Frequently Asked Questions
Answers to common questions. If you need more detail, book a demo and we will walk you through it.
Yes. From the order screen you send an STK push to the customer's phone, and once they approve, the payment is matched to the order automatically. There are no reference numbers to type and no till statement to reconcile by hand. Cash, card and split payments are also supported.
Ready to get started?
Book a demo and we will map out what going live looks like for your restaurant.
Book a free demo14‑day free trial. No card required.